{"id":3436,"date":"2016-08-01T10:41:01","date_gmt":"2016-08-01T09:41:01","guid":{"rendered":"http:\/\/menreva.com\/?p=3436"},"modified":"2016-08-01T17:05:52","modified_gmt":"2016-08-01T16:05:52","slug":"courtier-sante-prevoyance-maitriser-les-flux-dactivite-de-gestion","status":"publish","type":"post","link":"https:\/\/menreva.com\/?p=3436","title":{"rendered":"Courtier Sant\u00e9 Pr\u00e9voyance : Ma\u00eetriser les flux d&rsquo;activit\u00e9 de gestion"},"content":{"rendered":"<section   class=\"fw-main-row  auto  fw-section-position-back\"    >\n\t\t\t<div class=\"fw-container\" >\n\t\t<div class=\"fw-row\">\n\t<div id=\"column-6a653e8a1903d\" class=\"fw-col-sm-6 tf-sh-98128ff080bed94e0764fe5e4b0fdd0e\" >\n\t<div class=\"fw-wrap-col-inner clearfix  \"   >\n\t\t\t\t<div class=\"fw-col-inner\">\n\t\t\t<div class=\"fw-text-box tf-sh-de8f20b179d71796585198f70bfc8c0f \" >\n\t<div class=\"fw-text-inner\">\n\t\t<p>Suite \u00e0 des\u00a0dysfonctionnements apparus dans la gestion des contrats et des prestations en raison d'une croissance tr\u00e8s rapide du portefeuille de contrat, le client \u00e0 souhaiter mettre \u00e0 plat son organisation et ses processus afin de s\u00e9curiser son\u00a0activit\u00e9 en :<\/p>\n<ul>\n<li>Retrouvant la ma\u00eetrise des flux d'activit\u00e9\u00a0avec son prestataire gestionnaire des flux de prestations ;<\/li>\n<li>Contribuant\u00a0\u00e0 am\u00e9liorer de mani\u00e8re visible la qualit\u00e9 de service per\u00e7ue par les clients.<\/li>\n<\/ul>\n<p>Cela nous a conduit \u00e0 proposer des \u00e9volutions selon quatre dimensions :<\/p>\n<ul>\n<li>Des modifications de l'organisation des services et des responsabilit\u00e9s ;<\/li>\n<li>La d\u00e9finition de nouveaux indicateurs de suivi plus adapt\u00e9s \u00e0 la r\u00e9alit\u00e9 des actions men\u00e9es ;<\/li>\n<li>Des interventions sur les SI pour fluidifier les processus ;<\/li>\n<li>De la formation et de la conduite du changement aupr\u00e8s des op\u00e9rationnels.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n\t<\/div>\n<\/div>\t\t<\/div>\n\t<\/div>\n<\/div><div id=\"column-6a653e8a19183\" class=\"fw-col-sm-6 tf-sh-ccac4b613a2b0bd95a48a2b6b52d3a8f\" >\n\t<div class=\"fw-wrap-col-inner clearfix  \"   >\n\t\t\t\t<div class=\"fw-col-inner\">\n\t\t\t\t<div class=\"fw-imagebox clearfix fw-imagebox-1 tf-sh-7033983e44ead5846ffbdb42a0f79a43 text-left   \"  style=\"\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"fw-block-image-parent  \" style=\"width: 100%;\">\n\t\t\t\t\t\t\t\t\t<div class=\"fw-block-image-child fw-noratio fw-ratio-container\">\n\t\t\t\t\t\t<noscript itemscope itemtype=\"https:\/\/schema.org\/ImageObject\" itemprop=\"image\"><img decoding=\"async\" src=\"https:\/\/menreva.com\/wp-content\/uploads\/2016\/08\/Processus-gestion-et-cible-organisation.png\"  alt=\"Processus gestion et cible organisation\" data-maxdpr=\"1.7\" class=\"lazyload\" \/><meta itemprop=\"url\" content=\"https:\/\/menreva.com\/wp-content\/uploads\/2016\/08\/Processus-gestion-et-cible-organisation.png\"><meta itemprop=\"width\" content=\"1136\"><meta itemprop=\"height\" content=\"784\"><\/noscript><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-sizes=\"auto\" data-srcset=\"https:\/\/menreva.com\/wp-content\/uploads\/2016\/08\/Processus-gestion-et-cible-organisation.png\"   alt=\"Processus gestion et cible organisation\" data-maxdpr=\"1.7\" class=\"lazyload\" \/><span class=\"fw-after-no-ratio\" style=\"padding-bottom: 69.014084507042%\"><\/span>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t<div class=\"fw-imagebox-aside\" style=\"\">\n\t\t\n\t\t\n\t\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>\n\n\t<\/div>\n\t<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Suite \u00e0 des\u00a0dysfonctionnements apparus dans la gestion des contrats et des prestations en raison d&rsquo;une croissance tr\u00e8s rapide du portefeuille de contrat, le client \u00e0 souhaiter mettre \u00e0 plat son organisation et ses processus afin de s\u00e9curiser son\u00a0activit\u00e9 en : Retrouvant la ma\u00eetrise des flux d&rsquo;activit\u00e9\u00a0avec son prestataire gestionnaire des flux de prestations ; Contribuant\u00a0\u00e0 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3436","post","type-post","status-publish","format-standard","hentry","category-efficacite"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Patrick GIRARD\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/menreva.com\/?p=3436\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"fr_FR\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Menreva\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Courtier Sant\u00e9 Pr\u00e9voyance : Ma\u00eetriser les flux d\u2019activit\u00e9 de gestion | Menreva\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/menreva.com\/?p=3436\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2016-08-01T09:41:01+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2016-08-01T16:05:52+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Courtier Sant\u00e9 Pr\u00e9voyance : Ma\u00eetriser les flux d\u2019activit\u00e9 de gestion | Menreva\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/menreva.com\\\/?p=3436#article\",\"name\":\"Courtier Sant\\u00e9 Pr\\u00e9voyance : Ma\\u00eetriser les flux d\\u2019activit\\u00e9 de gestion | Menreva\",\"headline\":\"Courtier Sant\\u00e9 Pr\\u00e9voyance : Ma\\u00eetriser les flux d&rsquo;activit\\u00e9 de gestion\",\"author\":{\"@id\":\"https:\\\/\\\/menreva.com\\\/?author=1#author\"},\"publisher\":{\"@id\":\"https:\\\/\\\/menreva.com\\\/#organization\"},\"datePublished\":\"2016-08-01T10:41:01+01:00\",\"dateModified\":\"2016-08-01T17:05:52+01:00\",\"inLanguage\":\"fr-FR\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/menreva.com\\\/?p=3436#webpage\"},\"isPartOf\":{\"@id\":\"https:\\\/\\\/menreva.com\\\/?p=3436#webpage\"},\"articleSection\":\"Efficacit\\u00e9 Op\\u00e9rationnelle\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/menreva.com\\\/?p=3436#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/menreva.com#listItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/menreva.com\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/menreva.com\\\/?cat=1#listItem\",\"name\":\"Efficacit\\u00e9 Op\\u00e9rationnelle\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/menreva.com\\\/?cat=1#listItem\",\"position\":2,\"name\":\"Efficacit\\u00e9 Op\\u00e9rationnelle\",\"item\":\"https:\\\/\\\/menreva.com\\\/?cat=1\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/menreva.com\\\/?p=3436#listItem\",\"name\":\"Courtier Sant\\u00e9 Pr\\u00e9voyance : Ma\\u00eetriser les flux d&rsquo;activit\\u00e9 de gestion\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/menreva.com#listItem\",\"name\":\"Accueil\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/menreva.com\\\/?p=3436#listItem\",\"position\":3,\"name\":\"Courtier Sant\\u00e9 Pr\\u00e9voyance : Ma\\u00eetriser les flux d&rsquo;activit\\u00e9 de gestion\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/menreva.com\\\/?cat=1#listItem\",\"name\":\"Efficacit\\u00e9 Op\\u00e9rationnelle\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/menreva.com\\\/#organization\",\"name\":\"Menreva\",\"description\":\"L'exp\\u00e9rience au service de vos enjeux de strat\\u00e9gie op\\u00e9rationnelle\",\"url\":\"https:\\\/\\\/menreva.com\\\/\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/menreva.com\\\/?author=1#author\",\"url\":\"https:\\\/\\\/menreva.com\\\/?author=1\",\"name\":\"Patrick GIRARD\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\\\/\\\/menreva.com\\\/?p=3436#authorImage\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/63d34323f4749a764c9849792d88ab7a694fb01361f8cf93ff179c1d841ba34a?s=96&d=mm&r=g\",\"width\":96,\"height\":96,\"caption\":\"Patrick GIRARD\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/menreva.com\\\/?p=3436#webpage\",\"url\":\"https:\\\/\\\/menreva.com\\\/?p=3436\",\"name\":\"Courtier Sant\\u00e9 Pr\\u00e9voyance : Ma\\u00eetriser les flux d\\u2019activit\\u00e9 de gestion | Menreva\",\"inLanguage\":\"fr-FR\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/menreva.com\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/menreva.com\\\/?p=3436#breadcrumblist\"},\"author\":{\"@id\":\"https:\\\/\\\/menreva.com\\\/?author=1#author\"},\"creator\":{\"@id\":\"https:\\\/\\\/menreva.com\\\/?author=1#author\"},\"datePublished\":\"2016-08-01T10:41:01+01:00\",\"dateModified\":\"2016-08-01T17:05:52+01:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/menreva.com\\\/#website\",\"url\":\"https:\\\/\\\/menreva.com\\\/\",\"name\":\"Menreva\",\"description\":\"L'exp\\u00e9rience au service de vos enjeux de strat\\u00e9gie op\\u00e9rationnelle\",\"inLanguage\":\"fr-FR\",\"publisher\":{\"@id\":\"https:\\\/\\\/menreva.com\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"Courtier Sant\u00e9 Pr\u00e9voyance : Ma\u00eetriser les flux d\u2019activit\u00e9 de gestion | Menreva","description":"","canonical_url":"https:\/\/menreva.com\/?p=3436","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/menreva.com\/?p=3436#article","name":"Courtier Sant\u00e9 Pr\u00e9voyance : Ma\u00eetriser les flux d\u2019activit\u00e9 de gestion | Menreva","headline":"Courtier Sant\u00e9 Pr\u00e9voyance : Ma\u00eetriser les flux d&rsquo;activit\u00e9 de gestion","author":{"@id":"https:\/\/menreva.com\/?author=1#author"},"publisher":{"@id":"https:\/\/menreva.com\/#organization"},"datePublished":"2016-08-01T10:41:01+01:00","dateModified":"2016-08-01T17:05:52+01:00","inLanguage":"fr-FR","mainEntityOfPage":{"@id":"https:\/\/menreva.com\/?p=3436#webpage"},"isPartOf":{"@id":"https:\/\/menreva.com\/?p=3436#webpage"},"articleSection":"Efficacit\u00e9 Op\u00e9rationnelle"},{"@type":"BreadcrumbList","@id":"https:\/\/menreva.com\/?p=3436#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/menreva.com#listItem","position":1,"name":"Accueil","item":"https:\/\/menreva.com","nextItem":{"@type":"ListItem","@id":"https:\/\/menreva.com\/?cat=1#listItem","name":"Efficacit\u00e9 Op\u00e9rationnelle"}},{"@type":"ListItem","@id":"https:\/\/menreva.com\/?cat=1#listItem","position":2,"name":"Efficacit\u00e9 Op\u00e9rationnelle","item":"https:\/\/menreva.com\/?cat=1","nextItem":{"@type":"ListItem","@id":"https:\/\/menreva.com\/?p=3436#listItem","name":"Courtier Sant\u00e9 Pr\u00e9voyance : Ma\u00eetriser les flux d&rsquo;activit\u00e9 de gestion"},"previousItem":{"@type":"ListItem","@id":"https:\/\/menreva.com#listItem","name":"Accueil"}},{"@type":"ListItem","@id":"https:\/\/menreva.com\/?p=3436#listItem","position":3,"name":"Courtier Sant\u00e9 Pr\u00e9voyance : Ma\u00eetriser les flux d&rsquo;activit\u00e9 de gestion","previousItem":{"@type":"ListItem","@id":"https:\/\/menreva.com\/?cat=1#listItem","name":"Efficacit\u00e9 Op\u00e9rationnelle"}}]},{"@type":"Organization","@id":"https:\/\/menreva.com\/#organization","name":"Menreva","description":"L'exp\u00e9rience au service de vos enjeux de strat\u00e9gie op\u00e9rationnelle","url":"https:\/\/menreva.com\/"},{"@type":"Person","@id":"https:\/\/menreva.com\/?author=1#author","url":"https:\/\/menreva.com\/?author=1","name":"Patrick GIRARD","image":{"@type":"ImageObject","@id":"https:\/\/menreva.com\/?p=3436#authorImage","url":"https:\/\/secure.gravatar.com\/avatar\/63d34323f4749a764c9849792d88ab7a694fb01361f8cf93ff179c1d841ba34a?s=96&d=mm&r=g","width":96,"height":96,"caption":"Patrick GIRARD"}},{"@type":"WebPage","@id":"https:\/\/menreva.com\/?p=3436#webpage","url":"https:\/\/menreva.com\/?p=3436","name":"Courtier Sant\u00e9 Pr\u00e9voyance : Ma\u00eetriser les flux d\u2019activit\u00e9 de gestion | Menreva","inLanguage":"fr-FR","isPartOf":{"@id":"https:\/\/menreva.com\/#website"},"breadcrumb":{"@id":"https:\/\/menreva.com\/?p=3436#breadcrumblist"},"author":{"@id":"https:\/\/menreva.com\/?author=1#author"},"creator":{"@id":"https:\/\/menreva.com\/?author=1#author"},"datePublished":"2016-08-01T10:41:01+01:00","dateModified":"2016-08-01T17:05:52+01:00"},{"@type":"WebSite","@id":"https:\/\/menreva.com\/#website","url":"https:\/\/menreva.com\/","name":"Menreva","description":"L'exp\u00e9rience au service de vos enjeux de strat\u00e9gie op\u00e9rationnelle","inLanguage":"fr-FR","publisher":{"@id":"https:\/\/menreva.com\/#organization"}}]},"og:locale":"fr_FR","og:site_name":"Menreva","og:type":"article","og:title":"Courtier Sant\u00e9 Pr\u00e9voyance : Ma\u00eetriser les flux d\u2019activit\u00e9 de gestion | Menreva","og:url":"https:\/\/menreva.com\/?p=3436","article:published_time":"2016-08-01T09:41:01+00:00","article:modified_time":"2016-08-01T16:05:52+00:00","twitter:card":"summary","twitter:title":"Courtier Sant\u00e9 Pr\u00e9voyance : Ma\u00eetriser les flux d\u2019activit\u00e9 de gestion | Menreva"},"aioseo_meta_data":{"post_id":"3436","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"Article","isEnabled":true},"graphs":[]},"schema_type":null,"schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"ai":null,"created":"2021-01-23 17:44:14","updated":"2025-06-07 16:41:48","seo_analyzer_scan_date":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/menreva.com\" title=\"Accueil\">Accueil<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/menreva.com\/?cat=1\" title=\"Efficacit\u00e9 Op\u00e9rationnelle\">Efficacit\u00e9 Op\u00e9rationnelle<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tCourtier Sant\u00e9 Pr\u00e9voyance : Ma\u00eetriser les flux d\u2019activit\u00e9 de gestion\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Accueil","link":"https:\/\/menreva.com"},{"label":"Efficacit\u00e9 Op\u00e9rationnelle","link":"https:\/\/menreva.com\/?cat=1"},{"label":"Courtier Sant\u00e9 Pr\u00e9voyance : Ma\u00eetriser les flux d&rsquo;activit\u00e9 de gestion","link":"https:\/\/menreva.com\/?p=3436"}],"_links":{"self":[{"href":"https:\/\/menreva.com\/index.php?rest_route=\/wp\/v2\/posts\/3436","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/menreva.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/menreva.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/menreva.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/menreva.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3436"}],"version-history":[{"count":5,"href":"https:\/\/menreva.com\/index.php?rest_route=\/wp\/v2\/posts\/3436\/revisions"}],"predecessor-version":[{"id":3473,"href":"https:\/\/menreva.com\/index.php?rest_route=\/wp\/v2\/posts\/3436\/revisions\/3473"}],"wp:attachment":[{"href":"https:\/\/menreva.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3436"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/menreva.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3436"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/menreva.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3436"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}